FAQ's

What Is A PenCase?

A PenCase is a filled Pencil Case designed specifically for students in schools, colleges, universities or any other educational settings. All our PenCases (filled pencil cases) are hand packed and 100% blade free! Our PenCases are made specifically for you school setting and are all hand picked and quality checked before they are delivered to you. 

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All staff are fully Enhanced DBS checked and have all undergone Level 3 Safeguarding for children and young adults, this includes are delivery staff. 

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What Is Your Minimum Order Quantity?

Our minimum order quantity is 25 units per order.  

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How Long Does Delivery Take?

Delivery times vary depending on order size and customisation requirements. Estimated lead times will be confirmed when your order is placed

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Do You Offer Volume Discounts?

Yes! Larger orders may qualify for volume discounted pricing. Please contact us for a bespoke quotation.

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How Can I Place An Order?

Orders can be placed through our website or by contacting a member of our education specialist teams. Please DO NOT provide any card details via phone/email - we will never ask for these in this way

 

What Payment Options Are Available?  

Customers can choose to pay a 40% deposit when placing and order, pay via Bank Transfer (please contact us to do this) or pay in full upon delivery (card only)  

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Who Do I Contact If I Have A Question?

You can contact a member of our team via the contact form on our website or email us directly. Please ensure you leave a name, email and a brief message regarding your question and we will get back to you within 48 hours. 

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